Prabhari Hotel Management System
A SaaS-based hospitality management platform for POS, kitchen orders, billing, subscriptions, and reporting.
Project overview
A client-ready SaaS platform for hospitality operations.
Prabhari was built for hotels, restaurants, cafes, cloud kitchens, and multi-outlet food businesses that need one place to manage daily operations. It connects the front desk, waiters, kitchen, billing, subscriptions, and owners through a structured web application.
What it does
Prabhari brings restaurant POS, table orders, KOT, menu setup, billing, staff access, subscriptions, and reports into one connected platform.
Problem solved
The product replaces disconnected tools, manual kitchen communication, slow split billing, and hard-to-track multi-outlet operations.
Main goal
Give hospitality owners a faster, cleaner, and more scalable way to manage daily operations across single or multiple properties.
Tech stack
Practical tools chosen for reliability and speed.
Frontend
- Laravel Blade
- Vite build setup
- Responsive interface
- Dashboard charts
Backend
- Laravel framework
- PHP backend
- Secure authentication
- Role-based access
Database
- Relational database
- Eloquent ORM
- Tenant-wise data separation
- Query optimization
Integrations
- Razorpay
- WhatsApp API
- QR Code
- DomPDF
- PhpSpreadsheet
Hosting
- Cloud-ready hosting
- Web server setup
- Background queues
- Scheduled jobs
Security
- Tenant isolation
- Webhook checks
- Audit logs
- Permission control
Build process
A focused delivery path from problem mapping to launch.
Discovery
Mapped the restaurant workflow, outlet structure, billing needs, kitchen flow, and owner reporting requirements.
Planning
Defined the product modules: POS, menu, KOT, tax, payments, subscription lifecycle, reports, and user permissions.
Core Build
Built multi-tenant foundations, authentication, outlets, departments, menu hierarchy, and the first POS workflow.
Billing Engine
Added GST-ready billing, split payments, discounts, settlement tracking, bill PDFs, and payment methods.
SaaS Layer
Implemented signup, trial flow, subscription records, Razorpay payment handling, invoices, and admin oversight.
Testing
Validated billing accuracy, tenant isolation, user roles, reports, order flows, and high-volume POS scenarios.
Deployment
Prepared production hosting, queues, scheduler jobs, SSL, database optimization, and post-launch improvement cycles.
Challenges and solutions
The important problems solved for the business.
Problem
Fragmented operations
Solution
Unified POS, menu, KOT, billing, users, subscriptions, and reports under one dashboard.
Impact
Owners get a clearer operating picture without switching between multiple tools.
Problem
Multi-outlet complexity
Solution
Used tenant-aware data separation with outlet-level configuration and role-based access.
Impact
Different locations can run independently while still being managed centrally.
Problem
Slow billing and split payments
Solution
Built structured billing flows for item-wise, bill-wise, pax-wise, and category-wise splits.
Impact
Staff can settle complex bills faster with fewer calculation errors.
Problem
Kitchen communication delays
Solution
Connected table orders with KOT printing and kitchen-ready order queues.
Impact
Orders move from waiter or QR flow to preparation teams with less manual handoff.
Problem
Subscription productization
Solution
Added trial, active, expired, invoice, and payment states with Razorpay integration.
Impact
The platform can work as a repeatable SaaS business, not just a custom internal tool.
Results and outcome
A complete SaaS foundation with measurable operational gains.
95%
faster order-to-kitchen communication
90%
faster bill generation workflow
98%
less manual split-bill effort
15 min
target night audit completion
100+
outlets supported by the structure
8+
payment and settlement scenarios
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